Privacy Policy

Last updated: 9th September 2025

Knaresborough Tyre Services Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://kts.limited.

Information We Collect

We may collect the following information when you interact with our website:

Contact details (such as your name, email address, and phone number) when you complete our contact forms.
Service-related information (such as vehicle details) if you provide these through forms.
Technical data (such as your IP address, browser type, and device information) collected automatically via cookies and analytics.
Publicly available information such as reviews you leave on Google, which may be displayed on our website.

How We Use Your Information

We process your personal data to:

Respond to your enquiries and provide the services you request.
Manage bookings and customer service.
Improve our website and customer experience.
Comply with legal obligations.

We do not sell or share your data with third parties for marketing purposes.

Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

Contract: where processing is necessary to provide services you request.
Consent: where you have given clear consent (e.g. for marketing).
Legal obligation: where processing is required by law.
Legitimate interests: to improve our services and respond to customer enquiries.

Data Sharing

We may share your data with:

Service providers who support our website and email hosting .
Regulators, law enforcement, or legal bodies where required by law.

We ensure that any third parties we use comply with UK GDPR.

Data Retention

We keep your personal data only for as long as necessary:

Enquiry and booking details: up to 6 years, to meet legal and accounting obligations.
Technical data (cookies/analytics): as per retention settings (see Cookies below).

Cookies

Our website uses cookies and similar technologies to

Improve performance and security.
Analyse visitor behaviour.
Display Google reviews.

You can control or disable cookies through your browser settings.

Your Rights

Under UK GDPR, you have rights over your personal data, including:

The right to access, correct, or delete your data.
The right to restrict or object to processing.
The right to withdraw consent (where processing is based on consent).
The right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Knaresborough Tyre Services

info@kts.limited
Unit 4 Marrtree, Grimbald Crag Road, Knaresborough, HG5 8FA